Knowledge Database

Get quick access to product support, frequently asked questions and company policies

WHAT ARE … Your telephone numbers?

Our showroom telephone numbers are as follows:   Telephone: +1 (513) 808-4808 Facsimile: +1 (513) 808-4804   Our telephones are open during normal business hours. Outside normal business hours you will be able to leave a message and can expect a call back...

WHAT IS … Your return policy

We understand that sometimes (although hopefully very seldom) our products does not live up to your expectations and that you wish to return them for a store credit or refund. Here are our showroom return policy guidelines:   RETURN POLICY: Unused products in...